Absence from work.

The adoption of culturally, societally and/or geographically familiar elements so as to be understood by a specifically defined, local audience.

Employment established and defined by labor contract negotiated between the employer and the union(s).

A trademark or distinctive name identifying the program or programs.

All decisions regarding benefits outside the U.S. are approved by corporate headquarters (HQ) prior to implementation.

Critical Illness
A long-term, chronic disease that is often expensive to treat (e.g., HIV, cancer, etc.).

Decisions on plan design and vendor selection are made locally with minimal or no input from corporate headquarters (HQ).

Additional persons (e.g., spouse, domestic partners, biologic/adopted children or step-children, parents, etc.) who qualify for coverage under an employee's health plan.

Disease Management
Strategy for delivering health care services which uses teams to actively monitor patients' clinical symptoms and treatment plans in order to prevent and control chronic health conditions.

Employees who, given the nature of their job tasks (e.g., sales force employees), do not work out of one organized work facility.

Employee Assistance Program (EAP)
Employment benefit designed to provide support to employees facing personal problems that might adversely impact their work performance, health and well-being (e.g., telephonic counseling, referral to financial advisors, etc.).

Employee Champions
Employees or groups of employees who provide input on ways to engage other employees in wellness activities and/or provide feedback on current employer offerings.

Ergonomic Assessment
A review of job design including equipment and workplace setup to test fit with the worker. Proper ergonomic design is necessary to prevent repetitive strain injuries, which can develop over time and lead to long-term disability.

Flexible Benefits
Structure of benefits that allows employees to choose between cash compensation, tax-exempt benefits and taxable benefits to suit their own personal needs.

Flexible Schedules
Work arrangement allowing employees to pick their work hours.

Global Inventory
A process whereby companies can track and monitor their benefits and benefit obligations around the globe.

The action of developing and managing consistent, cohesive policies, processes and decision rights for a given area of responsibility in a company.

Health Assessment (HA)
A Health Assessment (or Health Risk Appraisal/Health Risk Assessment) is a tool that an employee uses to submit individual health and risk factor data. These data are also reported back to an employer on an aggregated basis.

Health Promotion
The process of enabling people to increase control over, and to improve, their health. It moves beyond a focus on individual behavior toward a wide range of social and environmental interventions.

Payments or other non-financial remunerations to employees to encourage positive health behaviors or participation in sponsored health care activities.

Employees who work with autonomy (i.e., not under the direct and constant supervision of a manager).

A private website or portal that is secured or password-protected and specifically designed for workers in an organization to conduct internal business.

Long-term Disability
Income replacement for those unable to work for extended periods of time due to accident or sickness. The structure of long-term disability is largely determined by local market and/or company practice.

Long-term Disability Claims
Formal request for income replacement for employees unable to work for extended periods of time due to accident or sickness.

Maternity Leave
An employee benefit that provides female employees paid or unpaid time off work to care for a newborn child.

Medical Assessment
Employee health examination conducted by a health professional.

Occupational Health Review
Employee health examination to determine exposure to and impact from work-related risks.

Being present at work with impaired productivity given poor health status.

The amount of work produced in a given period of time.

Employer-sponsored carpooling arrangement.

Short-term Disability
Income replacement for employees disabled due to non-occupational injury or illness. STD benefits are typically paid out for defined and limited amounts of time (e.g., 6 to 12 months).

Short-term Disability Claims
Formal requests for income replacement for employees disabled due to non-occupational injury or illness.

Sick Leave Management/Absence Management
System for tracking employee absence from work in order to understand reasons for absence, anticipated duration, etc.

Smoke-free Campus/Tobacco-free Campus
Company has adopted and disseminated written workplace policies banning tobacco use on corporate grounds including outdoor spaces (e.g., parking lots, grounds, etc.).

A target is a specific goal. Some examples of targets include program participation goals, health behavior change improvement goals, goals for risk reduction and clinical prevention improvements.

Work arrangement in which employees can determine where they work (often home). Requires communication with the workplace by Internet, phone or fax.

Tobacco-free Worksite
Company has adopted and disseminated written workplace policies banning tobacco use in all indoor areas — including private offices and employee lounges.

Always the same or consistent.

Refers to happiness, quality of life, thriving and flourishing. Well-being can be described as the way you feel, the way you function and how you judge your life.

World Health Organization (WHO)
A specialized agency of the United Nations (UN) that is the authority on international public health.